Privacy Statement

Last Updated: February 7th, 2026

1. Introduction

Arc Reviewers (“we”, “our”, or “us”) operates the website arcreviewers.com (the “Service”).

We are committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly, including:

• Name

• Email address

• Company or publisher name

• Billing information

• Submitted book files and metadata

• Support or contact messages

• Account login credentials

2.2 Automatically Collected Information

When you use the site, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Date and time of visits

• Referring website

2.3 Book Submission Data

When you submit books for review services, we may store:

• EPUB or manuscript files

• Cover images

• Book metadata

• Distribution dates

• Campaign settings

This data is used only to provide our services.

3. How We Use Your Information

We use collected data to:

• Provide ARC distribution services

• Manage author and publisher accounts

• Process payments and invoices

• Provide service updates and notifications

• Verify service usage and prevent abuse

• Improve platform performance and security

• Respond to customer support requests

4. Review Integrity Statement

Arc Reviewers does not guarantee positive reviews and does not control reviewer opinions.

Our platform is designed to connect books with readers and provide review reporting and verification services only.

5. Payment Processing

Payments may be processed through third-party payment processors. We do not store full payment card details on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

6. Data Sharing

We do not sell personal data.

We may share limited data with:

• Payment processors

• Hosting providers

• Security and fraud prevention services

• Legal authorities when required by law

7. Data Retention

We retain data only as long as necessary to:

• Provide services

• Meet legal and accounting obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your account data where legally permitted.

8. Data Security

We implement reasonable technical and administrative safeguards including:

• SSL encryption

• Secure hosting environments

• Access controls

• Monitoring for unauthorized access

No system can be guaranteed 100% secure.

9. Cookies and Tracking

We may use cookies and similar technologies to:

• Maintain login sessions

• Remember preferences

• Analyze site usage

• Improve performance

You may disable cookies in your browser, though some features may not function correctly.

10. Third-Party Services

Our site may link to third-party services or platforms. We are not responsible for their privacy practices.

11. International Users

If you access the Service from outside the hosting country, your information may be transferred and processed in countries where data protection laws may differ.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Request data portability

Requests can be submitted through our website contact form.

13. Children’s Privacy

Our services are intended for adults and business users. We do not knowingly collect data from children under 13.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact

For privacy questions or requests, please contact us via the contact form on our website.